Forum
Welcome to the Prepaid Cards Forum!
This is your go-to community for all things related to prepaid Visa and Mastercard cards, including popular platforms like Prepaidgiftbalance.com, Myprepaidcenter.com, McGift.giftcardmall.com, Mybalancenow.com, and Securespend.com. Whether you’re a first-time user looking for guidance, a seasoned pro with tips to share, or someone with a question about managing prepaid cards, you’re in the right place!
Here, we encourage you to:
- Ask questions about how these platforms work, troubleshoot issues, or understand card features.
- Answer questions to help others in the community with your insights and expertise.
- Share your experiences using prepaid Visa and Mastercard cards—what worked, what didn’t, and what others should know.
- Leave reviews of the platforms and services you’ve used, so we can all make informed decisions.
This forum is all about creating a supportive space where everyone can learn, share, and grow. Whether you’re trying to check your balance, activate a card, resolve an issue, or find the best way to use your prepaid cards, this community is here to help.
Jump in, start a conversation, and let’s make this the ultimate resource for prepaid card users everywhere!
This prepaid Visa card was purchased 4-15-2022, your site will not allow me to register it and when try to use it at a merchant it declined. The card purchase amount was $60.00 nothing has been used. I when back to Harris Teether where the card was purchased they said Prepaidgiftbalance was a third party vendor and I had to reach out to them. They understood my frustration along with the many other complaints they have received. I have been trying to call for over a month and the hold times is very long only for no representative never to answer. Harris Teether said they provide good customer service to their customers and may have to reconsider selling Visa gift in their establishment due to amount of complaints that they are receiving. Your on line portal does work! I look to having this issue resolved soon!
We recommend calling customer service at a less busy hour, like in late afternoon or early evening. Your gift card may have expired, so do check the expiry date. If your prepaid Visa gift card is declined at a certain vendor, then try another. For example, we recommend buying an Amazon gift card with the card, as they are more lenient, or pay your utility bills with the card, as utility companies accept almost all prepaid Visa cards.
I got the card as a gift and when I opened it and registered it on prepaidgiftbalance.com said the balance was one dollar and had several charges in California. I live in Virginia. I called the number and the only thing I could understand the customer service agent says was I had to dispute the charges online and I can’t find anywhere to do that.
To begin a dispute at Prepaidgiftbalance, visit https://www.prepaidgiftbalance.com/kroger-gift-card-misprint and enter your details. You must provide thesedocuments for all account ownership requests
30-digit barcode on the back of the card, the 16-digit card number and 3-digit security code
Front and back photo of gift card
Receipt of gift card purchase
Valid Photo Identification
Enter the 30-digit barcode on the back, the 16-digit card number and the 3-digit security code on the back of the card. Submit to find your card, then follow the prompts to upload your documentation.