FAQ – www.Prepaidgiftbalance.com Help and Support

FAQ – Prepaidgiftbalance.com.

We have added an updated list of frequently asked questions, with answers, below. Prepaidgiftbalance.com is a popular site, but their help section is below bar. On this page, we will try to answer the most common questions. And provide solutions to your problems. If you have have a question, then please ask it in the comment section.

Question: How do I sign in/login to check my account balance at Prepaidgiftbalance.com?

Answer: To login and check your prepaid account balance, visit www.prepaidgiftbalance.com, or read our login tutorial on the Prepaidgiftbalance.com help page.

Question: Is www.Prepaidgiftbalance.com legit or a scam?

Answer: No. Prepaidgiftbalance.com is certainly not a scam. Its is a well established company owned by U.S Bank National Association. However, a number of customers complain from being unable to log in to their accounts. Also, be aware that Prepaidgiftbalance.com is run for profit, so there will be fees associated with your account, such as fees for replacement cards. A Prepaidgiftbalance Prepaid Visa Card also has an expiry date.

Question: How do I contact Prepaidgiftbalance.com’s Customer Service Department?

Answer: The phone number for the Prepaidgiftbalance Customer Service is 888.853.9536. See all the contact phone numbers, and mail address, on the Prepaidgiftbalance Customer Service help page.

Question: Do Prepaidgiftbalance Visa and Mastercard cards expire?

Answer: Yes, the cards expire on the last day of the month and year show on the front of the card.If you have an unspent balance, you can request a replacement card.

Question: Can I use the Prepaigiftbalance cards online?

Answer: Yes, but most websites require you to register the card first with a valid address and name. You can register and activate the card for online use at www.prepaidgiftbalance.com.

Question: Can I use the cards abroad?

Answer: No, you can only use the Prepaidgiftbalance cards in the US.

Question: Can I reload the card?

Answer: No, you cannot reload the cards. Once you have spent the value of the card, it can no longer be used.

Question: Are tips included in a service purchase?

Answer: No, tips are not included, so when you are using your card at businesses like restaurants and salons, an additional 20% will be added temporarily on top of the total amount that you are charged. It is important  that your balance is large enough for the additional 20%. If it is not, the transaction will be declined. The extra tips amount will not be available for other purchases for 10 days or until the service transaction settles for the  complete amount.

Question: Can I use the Prepaidbalance card for hotel bills and car rentals?

Answer: Yes, you can use the gift card card for hotels and car rentals, however the bill will typically include an extra 15% ‘hold’ of the total amount until you settle your bill.

Question: Is www.Prepaidgiftbalance.com not working or down?

If the www.prepaidgiftbalance.com website is not loading, then try at a later, less busy time. Also, be aware that the website is blocked for users when they are abroad. Make sure that you enter www.prepaidgiftbalance.com in your browser and not the prepaidgiftbalance.com version (without WWW). Lastly make sure that you do not misspell www.prepaidgiftbalance.com. Common misspellings are: www.prepaidgiftbalance.con, www.prepaidgiftcardbalance.con, www.prepaidgiftcardbalance.com and www.prepaidcardbalance.com.